Business Services Transformation Partnership with North Tyneside Council
Awarded 01 Nov 2012
About
North Tyneside Council awarded a contract to Engie Supply Holding UK Limited for a business services package (Lot 1) to modernise and improve service delivery across financial services, procurement, ICT infrastructure support, customer services, revenues and benefits, and human resources.
The contract, valued at AUD 113,000,000, requires the supplier to deliver all services within the lot, meet stipulated key performance indicators, and transfer risk while incentivising improvements over the contract term.
The Council retains statutory and policy-making functions and a core team of officers.
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