Biomass Boiler Service and Maintenance for Buckinghamshire Council

About

Buckinghamshire Council awarded a contract to BBSM Ltd for biomass boiler service and maintenance across nine sites in Buckinghamshire.

The contract spans three years from February 1, 2025, with two possible one-year extensions, totalling up to five years.

The estimated contract value is £470,000, though actual spend may vary.

The service provider will deliver proactive maintenance, including planned preventative maintenance (PPM) and reactive maintenance, ensuring statutory and regulatory compliance and maintaining HETAS Certification standards.

Key tasks include annual services, interim services, bi-weekly visits, and monthly checks.

PPM visits involve inspecting and maintaining boilers, fuel stores, and associated equipment.

Reactive maintenance requires 24/7 assistance for urgent faults and normal working hours assistance for other faults, categorized by priority with specific rectification periods.

The provider will report on performance statistics, compliance rates, and issues encountered, and must maintain a single point of contact, logs of servicing requests, tasks, and communication.

Performance monitoring ensures continuous improvement and adherence to service standards, with regular performance reports, accurate asset registers, and documented statutory and regulatory tests.