BHCC DS Casework Management
Brighton & Hove City Council · Awarded contract
AwardedBHCC DS Casework Management
Awarded 31 Jul 2027
Awarded31 Jul 2027
Value£126,596.00
SupplierCivica UK Limited
RegionUnited Kingdom
CategoryIT & Software
Expires in 3y 9mo3y term, 4% elapsed
Awarded 31 July 2027Expires 30 July 2030
About
The system is required to manage end-to-end casework across the Customer Feedback and Information Rights functions within the Council.
The system must support efficient, compliant, and transparent handling of cases, enabling improved customer experience, regulatory compliance, and organisational insight through reporting and analytics.
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