Award of Whole Systems Complex Care Service Contract in Airedale, Wharfedale & Craven
Awarded 31 Mar 2017
About
NHS Yorkshire and Humber Commissioning Support awarded a contract to Airedale Partnership (comprising Airedale NHS Foundation Trust) for the delivery of Whole Systems Complex Care services in Airedale, Wharfedale & Craven.
The service aimed to improve care quality for individuals, families, and carers; ensure physical, psychological, and social care needs were met through proactive, coordinated, and seamless integrated care pathways and case management, including during escalations when self-care was not possible; deliver parity of esteem by identifying and managing low-level mental health issues manifesting as physical health problems and addressing the impact of physical health diagnosis and treatment on mental health; test the benefits of Personal Support Navigator/Personal Carer Support Navigator roles and embed these roles within care delivery through a Memorandum of Understanding/Operating Framework; support and empower people to take control of their health and care by connecting them to community resources and reducing reliance on statutory health and social care services; enable people to live longer, healthier, and independent lives; contribute to a sustainable model of health and social care ensuring safe, effective delivery in appropriate settings; make efficient use of care resources to create capacity for new models of care such as self-care, prevention, Wrap Around, and Enhanced Primary Care; and stabilise and reduce demand for acute services by reducing avoidable hospital attendances and admissions and facilitating timely and safe discharge.
The contract value was AUD 1,400,000.
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