Award of Support at Home (Domiciliary Care) Services in North East Lincolnshire
Awarded 30 Jun 2020
About
NHS North East Lincolnshire Clinical Commissioning Group awarded a contract to Hales Group Ltd, Humberside Independent Care Association Ltd (trading as HICA), Willow Homecare & Support Services Limited, and Lincolnshire Quality Care Services Ltd for the provision of Support at Home (domiciliary care) services in North East Lincolnshire.
The contract, valued at £24,000,000, covers a three-year period with the possibility of extending for a further two years.
The service model moves away from rigid time/task methods to a responsive, flexible, and personalised approach, using a 'Team not Times' model with neighbourhood teams of support workers assigned to specific areas.
The aim is to deliver outcome-based, personalised support to individuals over 18 with social care needs, and possibly health care needs, enabling them to remain in their own home and maintain their physical, intellectual, emotional, and social well-being.
Three Lead Provider contracts were awarded for designated geographical areas, with support contracts to Approved Providers.
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