Sheffield City Council · Awarded contract
Awarded

Award of Repair Predictive Software to Mobysoft Ltd by Sheffield City Council

Awarded 28 Nov 2023

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Awarded28 Nov 2023
Value£276,000.00
SupplierMobysoft Ltd
RegionYorkshire and The Humber
CategoryIT & Software
Ended 2y 5mo ago6mo term
Awarded 28 Nov 2023Expired 26 May 2024

Sheffield City Council awarded a contract to Mobysoft Ltd for repair predictive software.

The software uses data from Total Mobile, a third-party system, to predict repeat repairs and identify and reduce responsive repair demand.

The benefits include identifying properties needing root cause intervention to prevent complaints and improve customer satisfaction.

The contract value is AUD 276,000.

The decision to award was made on 21/11/2023, as a call-off from a Key Criteria Search resulting in a single supplier.

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