Awarded

Award of Network & Telephony Services to BT Group plc by London Borough of Ealing Council

Awarded 31 Mar 2026

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Awarded31 Mar 2026
Value£3,814,241.00
SupplierBT Group plc
RegionLondon
CategoryTelecommunications
Expires in 2y 5mo3y term, 20% elapsed
Awarded 31 Mar 2026Expires 30 Mar 2029

London Borough of Ealing Council awarded a contract to BT Group plc for network and telephony services under the Crown Commercial Services (CCS) RM6116 Network Services 3 Framework.

The contract covers fully managed WAN (Lot 1a), fully managed or co-managed LAN (Lot 2a), outbound telephony (Lot 4b), and inbound telephony (Lot 4d) services.

The initial term is 3 years with an option to extend for a further 2 years, one year at a time.

The contract value is £3,814,241 excluding VAT.

The contact centre is not included and will be procured separately; the supplier must interface with a third-party contact centre provider.

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