Award of Hearing Support Service for d/Deaf and Hard of Hearing Residents in Westmorland and Furness
Awarded 31 Aug 2025
About
Westmorland and Furness Council awarded a contract to Bid Services for the provision of a Hearing Support Service for individuals who are d/Deaf (and are British Sign Language users) and/or Hard of Hearing, have Dual Sensory Loss, and reside in the Westmorland and Furness Council area.
The service supports service users ordinarily aged 18 years and over (or 16 years and over where a young person is transitioning between Children's and Adult's services), who are eligible for support as defined in the Care Act 2014.
The service complements existing Council statutory duties under the Care Act 2014, the Children and Families Act 2014, and the Equality Act 2010 (Specific Duties and Public Authorities) Regulations 2017.
The provider delivers a person-centred service that builds support around the service user, providing maximum choice, control, and flexibility in how support is received regardless of setting, while maintaining dignity and respect.
The contract value is £205,620.
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