Adoption of Service Integration and Management (SIAM) Model for IT Function at University of Leeds
Awarded 05 Jun 2022
About
University of Leeds awarded a contract to CGI IT UK Ltd for the adoption of a Service Integration and Management (SIAM) model for its IT function.
The purpose of the contract was to engage an experienced partner to mature and fully embed a SIAM approach, addressing key areas including Target Operating Model, Service Model, and Organisational Design to improve process, roles, and accountability with client teams and suppliers.
The contract value was AUD 194,882.
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